Cancellation Policy
Thank you so much for visiting JoyMascot.com and making orders on our website. We believe that you make orders on our website because you believe in us and like our products. If there are some reasons that you have to cancel the order, we will respect your choice and the followings are the return policy of our website.
-Orders cancelled within 24 hours of payment confirmed will be 100% refunded;
-Orders cancelled after 24 hours of payment confirmed will be 50% product price and full shipping cost refunded;
-Once the order is shipped out, it can no longer be cancelled.